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The TCPA is a federal privacy law that protects consumers from computer generated calls. We all know how irritating it can be to have our family dinners or other activities interrupted by a pesky debt collection call or telemarketer trying to sell us something.
All violators must pay $500 for any such call to a cell phone. This includes both telemarketers and debt collectors.
Eventually people started complaining to their congressman about how they were being bothered by the latest telecommunication technology. Although it’s irritating to be called by a Live person, it’s even more irritating to have our lives interrupted by a computer.
So Congress acted and created a law called the telephone consumer protection act.
The law is basically divided into three parts.
Part A regulates sellers and telemarketers from calling people’s residential home land lines without permission.
Part B makes it illegal for any person / or business to make computer generated calls and/or leave artificial or pre-recorded voice messages On people’s cell phones.
Part C prohibits and penalizes any Calls to telephone numbers on the national do not call list.
If the collector or telemarketer “knowingly” and “willfully” used a computer to automatically call a cell phone, they can be liable for up to $1500 per call.
Telemarketers who knowingly and willfully robo dial cell phone numbers registered on the “national do not call list” (DNC) can be held liable for up to $3000 per call.
The Telephone Consumer Protection Act (TCPA) falls under the Fair Debt Collection Practices Act (FDCPA) and allows consumer to protect themselves against violation of your rights.
Other Michigan TCPA Video FAQs
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